Frequently Asked Questions

Please read our FAQ before sending us a message.

Policies that can be changed or cancelled

Contact us to help you change the color, size, picture or cancel/refund the order. You only need to fill in the contact information. Customized products are not allowed to be cancelled or replaced, because the product is a customized product and other customers cannot use it again.

How long will delivery take?

It usually takes about 10 days for our production and delivery, and we will charge extra for urgent orders, and the time is about 5-7 days to arrive.

Is there a quantity ordered?

No, we promise that there is no limit on the quantity, you can buy with confidence.

Which payment methods are accepted in the Online Shop?

We receive payment by using PayPal, please pay attention! We only use PayPal to pay. If you want to use other payment methods, please contact us.

Other Problems

If you have any questions, you can ask in the contact form on the right, we will check and reply to your questions within 72 hours.

Send us an email